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Terms of Service

Andrew Petrillo Life Coaching https://andrewpetrillolifecoaching.com/ 

Effective date: January 2024· 

These Terms of Service (“Terms”) govern the use of this website and the coaching services provided by Andrew Petrillo Life Coaching (“we,” “us,” or “the Practice”), operating from Portland, Oregon, and online worldwide. Coaching services are delivered by Andrew Petrillo (ICF Professional Certified Coach, CTEDU Certified Coach, RYT-500) and by additional coaches on the AP Coaching Team. Please read these Terms carefully, they are written for parents, because parents are the ones entering this agreement.

1. Acceptance of These Terms

By booking a discovery call, purchasing a coaching package, enrolling in a course, attending a workshop, or otherwise using our services, you agree to these Terms. Because our coaching clients are minors, these Terms are accepted by the parent or legal guardian, not by the teen. If you do not agree with these Terms, please do not purchase or use the services.

     

    • The parent or guardian is the contracting party. By purchasing services for a minor, you confirm that you are that minor’s parent or legal guardian with full legal authority to enter this agreement and consent to coaching on their behalf.
    • The teen is the service recipient. Sessions are delivered to your teen; billing, scheduling authority, and this agreement remain with you.
    • You agree to keep us informed of anything a coach should reasonably know to work safely and effectively with your teen, and to update us if guardianship or custody arrangements change in a way that affects this agreement.

     

    3. Description of Services and What Coaching Is Not

    We provide: one-to-one teen life coaching (in person in Portland, Oregon, or online worldwide via Zoom), ADHD coaching, academic life coaching, a free 20-minute discovery call booked through Calendly, free workshops, and the online course “Coaching Tools for Parents” with a member dashboard.

    • Coaching is not: therapy, counseling, psychological or psychiatric treatment, medical advice, or a substitute for any of these. Our coaches are not licensed mental health providers or physicians, and nothing in coaching creates a provider–patient relationship.
      • ADHD coaching is skills and strategy support, planning, focus habits, executive function routines, motivation, and self-advocacy. It is not diagnosis, treatment, medication advice, or clinical ADHD care, and it does not replace care from your teen’s doctor or clinician.

      • Academic life coaching

        supports study habits, organization, motivation, and goal-setting. It is not tutoring in specific subjects and carries no guarantee of grades, test scores, or admissions outcomes.

      4. Referrals to Licensed Professionals

      If, in a coach’s judgment, your teen’s needs fall outside the scope of coaching, for example, symptoms of depression or anxiety requiring clinical care, disordered eating, substance use, or trauma, we will tell you and recommend that you seek support from a licensed mental health professional. We may suggest referrals from our professional network; the choice of provider, and responsibility for pursuing care, remains yours. Coaching may pause or continue alongside clinical care as agreed among the parent, teen, coach, and (where appropriate) the treating professional.

      5. No Guarantee of Results

      Coaching outcomes, grades, college admissions, motivation, confidence, habits, depend substantially on the teen’s own participation, effort, and circumstances. We promise professional, credentialed, good-faith coaching. We do not and cannot guarantee any specific result, and testimonials on this site describe individual experiences, not promised outcomes.

      6. Teen Confidentiality, Safety, and Mandatory Disclosure

      Coaching works because teens can speak freely. We protect that, within clear limits that every parent and teen is told about before coaching begins:

      • What stays confidential: the specific content of your teen’s sessions is kept between the teen and the coach.
      • What parents receive: updates on themes, progress, and engagement at the level agreed at the start of coaching, enough to stay informed without undermining the teen’s trust.
      • When confidentiality ends: If a coach believes a teen is at immediate risk of serious harm to themselves or others, we will promptly notify the parent or guardian and, when appropriate, contact emergency services.
      • Our coaches are not mandatory reporters under Oregon law. However, if a teen discloses abuse or neglect, we may encourage the teen or family to seek appropriate assistance, and we reserve the right to disclose confidential information when we believe doing so is necessary to prevent imminent serious harm or as otherwise required by applicable law.
      • Coaching is not crisis support. In an emergency, or if your teen is thinking about self-harm, contact emergency services immediately: in the US, call or text 988 (Suicide & Crisis Lifeline) or 911; in the UK, 999 or Samaritans at 116 123.

      7. Communication Between Coach, Teen, and Parents

      • Scheduling, billing, and administrative communication happens with the parent or guardian.
      • Session-related communication with the teen (reminders, between-session check-ins, shared worksheets) takes place through channels the parent has approved at intake.
      • Parents may request a parent check-in conversation at any time; coaches will honor the confidentiality boundaries in Section 6 during those conversations.
      • Direct messaging between coach and teen outside sessions: Whichever mode of communication is established at the beginning of the coaching agreement will hold throughout the coaching relationship. 

      8. Fees, Payment, Refunds, and Package Expiry

      • Current pricing: 10-session coaching package at $145 per session. The free 20-minute discovery call carries no charge and no obligation. Clients can purchase packages of 3, 5, or 10. The rate of $145 per session will remain the same.  
      • Payment: Payment is processed through stripe and is purchased before coaching services begin. 
      • Refunds: Any Unused session can be refunded at any point. ( With Conditions )
      • Package expiry: Packages do not expire. 
      • Price changes never affect a package already purchased.

      9. Cancellations, Rescheduling, and No-Shows

      • Notice period: sessions may be rescheduled or cancelled without charge with at least 24 hour notice.
      • Late cancellations and no-shows: Late cancellations and no shows will be charged as a session. 
      • Lateness: sessions end at their scheduled time; late arrival shortens the session.
      • Our cancellations: if we must cancel, the session is rescheduled or credited in full, always.

      10. Online Course Terms (“Coaching Tools for Parents”)

      • Account and access: enrollment creates a member account with dashboard access for the purchasing parent. You are responsible for keeping your login credentials confidential.
      • License: course materials are licensed for the personal, non-commercial use of the enrolled household. The license is non-transferable.
      • No sharing: logins may not be shared, and materials may not be copied, redistributed, resold, or posted elsewhere. We may suspend accounts that breach this.
      • Course refunds:  NO Refunds available for the course. 
      • Availability: we aim for continuous access but may perform maintenance or update content; material improvements are included for enrolled members. Life Time Access. 

      11. Session Recordings, Photos, and Testimonials

      • Recordings: No Sessions are recorded. 
      • Photos and testimonials: we never publish a teen’s name, image, workshop or retreat photo, or testimonial without prior written consent from the parent or guardian (and the teen’s own assent). Consent can be withdrawn at any time for future use, and we will remove material from our own channels on request.

      12. Intellectual Property

      All content we create, website copy, blog articles, worksheets, coaching tools, course videos and materials, workshop content, and branding are the property of Andrew Petrillo Life Coaching and are protected by copyright. Clients may use materials provided to them for personal purposes during and after coaching. No content may be reproduced for commercial use, republished, or used to build competing materials without written permission. Feel free to share links to our public pages.

      13. Limitation of Liability and Assumption of Risk

      • Limitation: to the fullest extent permitted by law, our total liability for any claim arising out of the services or this website is limited to the amount you paid for the services giving rise to the claim, and we are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot lawfully be limited.
      • In-person meetings: in-person sessions in Portland involve ordinary risks of travel and meeting in physical locations. By choosing in-person coaching for your teen, you accept these ordinary risks. Any outdoor, physical, or retreat-style program (if offered) requires its own registration, medical form, and signed liability waiver, whose terms take precedence for that program. All Risk liability waivers will be signed before activity begins. 

      14. Termination

      • By you: you may end coaching at any time by written notice; refunds for unused sessions follow Section 8.
      • By us: we may end a coaching relationship if it is not safe, productive, or an appropriate fit, including where a teen’s needs require clinical care (Section 4), where these Terms are breached, or where the coaching relationship has broken down, with a refund of unused sessions.
      • Survival: Sections 5, 6 (disclosure limits), 12, 13, and 15 survive termination.

      15. Governing Law and Dispute Resolution

      These Terms are governed by the laws of the State of Oregon, USA, without regard to conflict-of-law rules. If a concern arises, contact us first – we resolve nearly everything with a direct conversation. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Multnomah County, Oregon, and each party consents to that venue.

      16. Changes to These Terms, Contact, and Effective Date

      We may update these Terms as the Practice evolves. The effective date above always reflects the current version; material changes affecting active clients will be communicated directly, and continued use after an update constitutes acceptance. Questions and notices: Andrewpetrillolifecoaching@gmail.com, or by mail to Andrew Petrillo Life Coaching, Portland, Oregon. 

      Attorney Verification Checklist (remove before publishing)

      • Oregon law: governing-law and Multnomah County venue clauses; enforceability of the liability cap in a consumer contract; Oregon Unlawful Trade Practices Act compliance for the no-guarantee and pricing language; whether parental pre-injury waivers for minors are enforceable in Oregon (relevant to in-person and any future retreat programs).
      • Minors as clients: parent-as-contracting-party structure; whether teen assent should be documented separately; custody/guardianship edge cases (divorced parents, differing consent); the Section 6 disclosure framework, including duties (if any) of non-licensed coaches under Oregon’s mandatory-reporting statute (ORS 419B) and how confidentiality promises to the teen interact with parental rights of access.
      • Child privacy: COPPA applicability (site is parent-directed, but confirm no under-13 data collection paths – forms, comments, course dashboard); alignment of these Terms with the Privacy Policy’s minors section; Oregon Consumer Privacy Act (OCPA) obligations regarding a known child’s data; UK GDPR considerations for the UK client base, including children’s-data provisions.
      • ICF Code of Ethics alignment: confidentiality-and-its-limits disclosure at intake (ICF requires clarity before or at first session); coaching-vs-therapy boundary and referral language; sponsor/client distinction (parent = sponsor, teen = client) and what each is entitled to know; conflict-of-interest and testimonial-consent practices; recording-consent standards.
      • All NEEDS INPUT flags resolved and this checklist removed prior to publication.
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